Easy To Order:
1. You just need to send us your image or family photo and let us know the size you wanted.
2. Let me know if you want to frame.We can only frame if the size is not bigger than 20X24inch.
3. We will send you the best price including the shipping cost to your city.
4. Order confirmed.Leave us your correct shipping address and contact telephone number.We recommend the Paypal payment.T/T,Western Union is also workable.Inform us when you did the money
5. We will send you the completed painting picture by email for confirmation before shipment. The changes can be done if you are not satisfied with some parts on the painting.
6. Ship Out the package, inform you the tracking no.
7. When you got the painting,if there is any problem,let us know freely,we will reply you in 12 hrs.
We Promise all our painting are in 100% hand-painted by the master,the museum quality gift will always make your family and friend amazing.
1 All items will only be shipped to the shipping address provided by customer. Please make sure your address is correct.
2 Packages are shipped out via EMS, Fedex or DHL from China. And tracking number will be sent to your register email in two days after shipped. (Note: During the Christmas time, the delivery time will have 2-3 days delayed, because of bulk delivery traffics.)
Frameless painting will be packed by hard tube inside and bubble plastic outside.
Exchange & Return
We will refund you if you return the items within 10 days of your receipt of the items for any reason. If the painting is damaged during the shipping or misrepresented,buyer return the painting to our store , we will pay the return shipping cost,and full refund will sent to buyer as money back. Buyer can only request for exchange the painting within 7 days of delivery date, if there is nothing wrong with the painting and the painting is just as what we described. Buyer need to pay for handling fee of $25 and shipping cost .
Buyer need to notice us before returning paintings.
All returns must be in the original packaging and new condition with all accessories.
Refund will be given when the package arrives at Jackygallery.com facilities.
The above return policy does not apply to customized orders. There are no returns for special and custom sized orders.
Order Change & Cancellation
If you want to make an order changed or cancelled, you’d better inform us before the order has been dispatched. We process all orders as quickly as possible, so we are not always able to cancel an order after it is processed. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Note: If items out of stock or size out of stock, we will contact you for order change or size change via your register email. Sometimes, our mail will be blocked by your mail system, please check the spam box.
We accept Credit Card as payment here.
We also accept other payment, please contact us for details.